Return

All items can be returned within 30 business days from the date of receipt of the item. We will provide you with a full resend or refund when the item you receive is:

• Different from description;
• Defectuous or incorrect;
• It hasn’t arrived (in case it hasn’t been shipped yet).

Damage and Problems

Please inspect your order when you receive it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the problem and solve it.

Exchanges

In an exchange, we do not ask you (customer) to send us the received product, because we believe that the customer should never worry when buying with us. You can keep the product received. After confirmation of the exchange process, we will send your correct order as soon as possible or initiate a refund.

Refunds

Please remember that it may take some time for your bank or credit card company to process and record the refund.